Customer Reviews

Did work on my tundra recently and where very honest with the pricing and work to be done. They called before doing any additional work and also called with updates on my truck. Would recommend this shop to others and will take my vehicles here again if needed.
Is5ac D.
Took a car here for the first time. My front end was making noise and I did not know what was wrong. They had it diagnosed and found all the issues quickly. Repair price was very reasonable and staff was very friendly. Excellent service, I would highly recommend!!!
David Swindell
Great place to get an alignment done, this is where I have been going for some time now as they treat me right, do the job right the first time, and are able to have the job done within the timeframe given. I like coming here as they are able to give me a before and after printout of the alignment specs and have been able to get my lifted 4x4 aligned perfectly every time.
Steven Simmons
The pricing was outstanding compared to what the dealership wanted to charge me. Their staff has great customer service and they even had someone drop off and pick my husband up from the house (didn’t have to wait on car). Butler should be your #1 choice, it is ours.
Radhiya Smith
Butler always gives me great service and reasonable price on service on all of my vehicles. Thank you very much Butler Brake and Alignment. I highly recommend this place.
Mike Peek
Being a mechanic myself, there are a total of three shops in the Tyler area that I will ever recommend or take my vehicles to when I can't handle what needs to be fixed and Butler Alignment & Brake is at the top of that list. The service, the knowledge and the price is incomparable. They diagnosed and fixed an issue that is specific to my exact year and model truck (2016/2017 Toyota Tacoma). While they had my truck I did some research and found a bulletin from a Toyota technician explaining the problem and the fix (many have spent too much on the wrong thing to try and fix this issue). When they called to tell me my truck was ready, they described the exact defect and the exact recommended fix from the Toyota tech! These guys are the best. I would send my pregnant wife there alone (just an example lol) and would know shed be treated properly.
Jordan Law
Exceptional service and professionalism. Very knowledgeable about their business. They don't prepare things that aren't broken, and they repair things that are. I tell everyone I know to go Butler, because they so much more than just brakes and alignment.
Elvin Massenburge
Very friendly, professional, and helpful. I assisted an elderly lady with her flat tire and the spare was flat too. Took the spare to Butler and they helped me get her back on the road in no time. They treated me like I was their largest and best customer.
Edwin Portier
Took my truck in for a front-end brake job. Great work, great price, friendly staff.
Anthony Emmel
Excellent service; excellent technical know how!
Ronald Jordan
Knowledgeable staff, very fair pricing and always fast service.
John Franzen
I trust these guys! I took my van to get the brakes done. I was previously told by quick lane automotive on the loop that I needed new front rotors. The guys at Butler were professional, and turned my rotors instead of replacing them. I'll be back!
Great friendly staff.
Josh Carver
Nice and friendly service!!!!
Brenda Nunez